Identify the issue
Separate a missing refund, cancellation problem, nondelivery or duplicate charge before writing.
Refundora guide library
Clear next steps for common refund problems.
Use these guides to identify the facts that matter, collect the smallest useful evidence set, contact the right party and avoid unsupported claims.
25 practical guidesWritten for self-service preparation, not legal representation.
Use focused evidence
Include only files that verify the transaction, problem, prior contact and requested outcome.
Stay factual
Use exact dates and amounts, distinguish what you know from what you believe, and review every draft.
25 guides
Charged After Canceling a Subscription?
What to collect, what to write, and how to prepare a clear refund request after a subscription charge.
Charged After a Free Trial?
Organize trial dates, cancellation details, and the resulting charge into a professional refund request.
Refund Approved but Not Received
Prepare a follow-up packet when a company says it issued a refund but the money has not arrived.
Merchant Refused Your Refund
Turn the merchant's refusal, purchase facts, and requested remedy into a structured escalation letter.
Charged Twice for One Purchase
Document duplicate charges and create a concise request for correction.
Item Not Delivered
Create an evidence-backed request when tracking and delivery records do not match what happened.
Wrong Item Received
Document what was ordered, what arrived, and the remedy you requested.
Damaged Item Refund Request
Prepare a factual request using delivery timing, packaging photos, and product condition evidence.
Paid Service Was Not Provided
Organize the agreement, payment, scheduled delivery, and provider communication into one record.
Hotel Refund Denied
Create a concise hotel refund escalation using booking terms, dates, charges, and communication.
Airline Refund Request
Organize booking, cancellation, schedule change, and airline communication before requesting a refund.
App Store Subscription Refund
Prepare the facts for a subscription purchased through an app marketplace.
PayPal Refund Denied
Structure merchant messages, PayPal transaction data, and the reason for your refund request.
Gym Charged You After Cancellation
Organize cancellation terms, notice dates, and later membership charges.
How to Prove You Canceled a Subscription
A practical checklist for preserving cancellation evidence before a billing dispute.
Refund Request Letter Generator
Learn what a factual refund letter should contain before creating your personalized packet.
Charge Dispute Evidence Letter
Prepare a concise evidence summary for a card issuer or payment provider.
Refund Evidence Checklist
See which documents make a refund request easier to understand and verify.
Refund Dispute Timeline Template
Create a readable timeline of purchase, cancellation, charge, merchant contact, and response dates.
Turn Screenshots Into an Evidence PDF
Organize relevant screenshots into a readable, labeled evidence packet.
Subscription Refund Request Letter
Create a precise request covering cancellation, later billing, merchant contact, and desired resolution.
How to Organize Refund Evidence
A simple method for turning receipts, screenshots, and messages into a coherent packet.
Canceled Subscription Still Active
Document cancellation status and request confirmation before another charge occurs.
Merchant Promised a Refund but Did Not Send It
Create a follow-up using the promise date, amount, expected timing, and payment method.
Online Course Refund Request
Organize purchase terms, access history, course claims, and support communication.