Digital purchase

Online Course Refund Request

Digital-course disputes should clearly identify the promised product, actual access, refund terms, and the specific reason for the request.

Build an online-course refund request
CASE NOTE

What a useful packet shows

Transaction → problem → merchant contact → requested resolution.

What to do

  1. Save the sales page and receipt.
  2. Record access and completion status.
  3. Find the refund policy shown at purchase.
  4. Contact the course provider in writing.

Evidence worth collecting

Sales page
Receipt
Refund terms
Support messages

Common mistakes

Relying on broad dissatisfaction
Ignoring usage-based refund limits
Not preserving the original offer
Requesting unrelated damages
Important

RefundKit organizes the facts you provide. It does not guarantee a refund, represent you, or provide legal advice.