A merchant denied the refund
Document the purchase, the problem, the refusal and the exact outcome you are requesting without rewriting the story from scratch.
Refund request letter generator
Create a clear refund request letter.
Turn the merchant, amount, dates, prior contact and requested resolution into a structured PDF packet you can review before sending.
$9.99 one-time Preview before payment No subscription
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Create one consistent written record that keeps the transaction details, previous contact and supporting files together.
Your evidence is scattered
Combine receipts, screenshots, cancellation proof and messages into a labeled evidence index instead of sending an unorganized attachment bundle.
What you receive
More than a generic paragraph.
Refundora builds a reviewable document around the transaction details, timeline and evidence you confirm.
Merchant refund letter
A factual request that identifies the transaction, explains the documented issue and asks for one specific resolution.
Case summary
A concise overview of the amount, currency, merchant response and confirmed facts used in the packet.
Timeline and evidence index
Dates and supporting files are organized so a reviewer can follow what happened without searching through every page.
Payment-provider summary
A neutral summary you can review when a card issuer or payment platform asks for the facts and supporting records.
How it works
Keep every step grounded in your records.
Enter the confirmed facts
Add the merchant, amount, currency, charge date, cancellation date when relevant, merchant response and requested resolution.
Review a watermarked preview
The first preview is assembled from your form fields. AI evidence analysis begins only after payment is confirmed.
Upload focused evidence
Add PDFs, PNGs or JPEGs that verify the transaction and issue. Remove duplicates and unrelated sensitive pages.
Confirm and download
Review extracted facts, correct anything inaccurate and generate the final PDF only after you confirm the information.
Evidence to prepare
Use the smallest useful file set.
Choose records that verify the transaction, the specific issue, prior contact and the requested outcome.
Order confirmation, receipt or transaction record
Photos, screenshots or documents showing the problem
Merchant support messages or ticket numbers
Cancellation, return or refund confirmation when relevant
Redact unrelated transactions, full account numbers and sensitive personal information before uploading whenever possible.
Related tools
Choose the closest workflow.
Practical guides
Prepare the facts first.
Frequently asked questions
Know what the generator does before you begin.
Review the final output before sharing it with a merchant, card issuer or payment provider.
Can I see anything before paying?
Yes. You can create a watermarked preview from your form fields before checkout. The full evidence analysis and personalized packet are generated after payment confirmation.
Can I use the letter in an email?
The final PDF contains a merchant letter that you can review and adapt for an email, support portal or printed submission. Follow the recipient's preferred submission method.
What files can I upload?
Refundora accepts PDF, PNG and JPEG evidence. Use only the smallest set of files needed to verify the transaction, issue and prior merchant contact.
Does the letter guarantee a refund?
No. A clear letter can make the facts easier to review, but the decision remains with the merchant, card issuer, payment provider or other reviewer.
One-time document purchase
Start with a watermarked preview.
Enter the facts first. The complete personalized packet costs $9.99 after secure payment confirmation.
Refundora is not a law firm, does not provide legal advice and does not guarantee a refund, reversal or chargeback outcome.