RRefundora
Duplicate charge

Charged Twice for One Purchase

Duplicate-charge cases are strongest when both transaction identifiers, dates, and amounts are shown side by side.

Build a duplicate-charge request
CASE NOTE

What a useful packet shows

Transaction → problem → merchant contact → requested resolution.

What to do

  1. Confirm both charges posted, not just pending.
  2. Compare transaction IDs and amounts.
  3. Contact the merchant first.
  4. Request reversal of the duplicate only.

Evidence worth collecting

Both posted transactions
Single order confirmation
Merchant response
Receipt showing one purchase

Common mistakes

Disputing a pending authorization
Requesting reversal of both charges
Hiding transaction dates
Failing to show one underlying order
Important

RefundKit organizes the facts you provide. It does not guarantee a refund, represent you, or provide legal advice.