What Refundora prepares
A merchant refund letter, a chronological timeline, an evidence index and a concise payment-provider summary based on the facts the user confirms.
About Refundora
Refund documents should be easier to understand.
Refundora is a self-service document-organization tool. It helps users turn confirmed transaction facts and selected evidence into a consistent packet for communicating with a merchant or payment provider.
Factual restraint by design
Important dates and amounts are confirmed by the user, generated output follows a structured schema, and the product avoids promises of success or claims of representation.
What remains with the user
The user reviews every date, amount, statement and attachment, chooses where to send the packet and follows the merchant or card issuer's official process.
What Refundora does not do
Refundora does not provide legal advice, contact a merchant, file a chargeback, determine liability or guarantee that a refund will be approved.
01
Confirm the transaction
Identify the merchant, amount, currency and relevant dates.
02
Select focused evidence
Use only the documents that verify the transaction, problem and prior contact.
03
Review before use
Check the watermarked preview and the final packet before sending anything.
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