Charged after cancellation
Compare the cancellation confirmation with the later charge and state the exact refund requested.
Subscription refund letter generator
Document a recurring charge with a subscription refund letter.
Bring the cancellation record, renewal charge and support response into one timeline without calling a known merchant charge fraudulent or unauthorized.
$9.99 one-time Preview before payment No subscription
Free trial became a paid plan
Document the trial dates, billing date, cancellation attempt and terms shown during signup.
A refund was promised but is missing
Record the promise date, stated processing time, original payment method and any refund reference provided.
What you receive
More than a generic paragraph.
Refundora builds a reviewable document around the transaction details, timeline and evidence you confirm.
Subscription-specific merchant letter
The letter keeps the plan, charge date, cancellation date and requested refund easy to locate.
Cancellation and charge timeline
A chronological section separates what happened before and after the billing event.
Evidence checklist and index
Cancellation receipts, renewal notices, account screenshots and support replies are labeled for review.
Payment-provider summary
A neutral summary distinguishes a subscription billing disagreement from a card-security incident.
How it works
Keep every step grounded in your records.
Confirm the billing event
Check whether the charge is posted rather than pending and identify the exact plan, amount and date.
Locate the cancellation record
Use a confirmation email, account screenshot or support transcript that preserves the date and account context.
Record the merchant response
Choose no response, refund denied, refund promised or cancellation not found, then describe the requested resolution.
Review the generated packet
Correct the extracted facts before downloading and submitting the final document through the appropriate channel.
Evidence to prepare
Use the smallest useful file set.
Choose records that verify the transaction, the specific issue, prior contact and the requested outcome.
Cancellation confirmation with date and time
Renewal notice, invoice or transaction record
Account page showing current subscription status
Support messages and any promised refund reference
Redact unrelated transactions, full account numbers and sensitive personal information before uploading whenever possible.
Related tools
Choose the closest workflow.
Practical guides
Prepare the facts first.
Frequently asked questions
Know what the generator does before you begin.
Review the final output before sharing it with a merchant, card issuer or payment provider.
Should I cancel before requesting a refund?
Use the merchant's cancellation process when you want future billing to stop, then save the confirmation. Refundora does not cancel accounts or subscriptions on your behalf.
What if I do not have a cancellation email?
Look for an account-status screenshot, support ticket, browser confirmation, calendar record or other dated evidence. State clearly when the record is incomplete.
Can this be used for a free-trial charge?
Yes. Enter the trial and charge details you can confirm and upload the signup terms, cancellation record and transaction evidence that are relevant.
Does Refundora decide whether the renewal was allowed?
No. Refundora organizes your confirmed facts and files. The merchant or reviewing payment provider decides the outcome under its process and applicable rules.
One-time document purchase
Start with a watermarked preview.
Enter the facts first. The complete personalized packet costs $9.99 after secure payment confirmation.
Refundora is not a law firm, does not provide legal advice and does not guarantee a refund, reversal or chargeback outcome.