What to do
- Confirm the exact cancellation date.
- Save the new charge and transaction date.
- Contact the merchant in writing.
- Request a specific resolution and keep the reply.
Evidence worth collecting
Cancellation confirmation
Screenshot or statement showing the charge
Support messages
Subscription account status
Common mistakes
Sending a vague complaint
Leaving out dates and amounts
Making accusations you cannot support
Submitting unrelated bank statement pages
Important
RefundKit organizes the facts you provide. It does not guarantee a refund, represent you, or provide legal advice.