What to do
- Find the trial start and end dates.
- Check where the trial was activated.
- Locate any cancellation confirmation.
- Ask the merchant for the exact reason the charge was processed.
Evidence worth collecting
Trial confirmation email
Terms shown at signup
Cancellation receipt
Charge date and amount
Common mistakes
Assuming a trial cancelled automatically
Not checking Apple or Google billing
Deleting confirmation emails
Requesting a refund without a timeline
Important
RefundKit organizes the facts you provide. It does not guarantee a refund, represent you, or provide legal advice.