Free trial charge

Charged After a Free Trial?

Free-trial disputes often depend on the sign-up terms, the date the trial ended, and whether cancellation was completed before billing.

Create a clear free-trial refund request
CASE NOTE

What a useful packet shows

Transaction → problem → merchant contact → requested resolution.

What to do

  1. Find the trial start and end dates.
  2. Check where the trial was activated.
  3. Locate any cancellation confirmation.
  4. Ask the merchant for the exact reason the charge was processed.

Evidence worth collecting

Trial confirmation email
Terms shown at signup
Cancellation receipt
Charge date and amount

Common mistakes

Assuming a trial cancelled automatically
Not checking Apple or Google billing
Deleting confirmation emails
Requesting a refund without a timeline
Important

RefundKit organizes the facts you provide. It does not guarantee a refund, represent you, or provide legal advice.