Missing refund

Refund Approved but Not Received

A missing refund case should distinguish the approval date, the merchant's stated processing time, and the payment method used.

Prepare a missing-refund follow-up packet
CASE NOTE

What a useful packet shows

Transaction → problem → merchant contact → requested resolution.

What to do

  1. Record the approval date.
  2. Ask for a refund reference or trace number.
  3. Check the original payment method.
  4. Follow up after the stated processing window.

Evidence worth collecting

Refund approval message
Original transaction
Refund reference number
Bank or card activity

Common mistakes

Counting calendar days instead of business days
Checking the wrong card
Not asking for a trace number
Opening multiple conflicting requests
Important

RefundKit organizes the facts you provide. It does not guarantee a refund, represent you, or provide legal advice.