RRefundora
Refund denied

Merchant Refused Your Refund

A refusal is not the end of the process, but your next message should be calm, specific, and based only on documented facts.

Create a factual refund escalation
CASE NOTE

What a useful packet shows

Transaction → problem → merchant contact → requested resolution.

What to do

  1. Save the refusal and its stated reason.
  2. Compare it with the purchase terms.
  3. State the exact remedy you are requesting.
  4. Escalate once with a concise evidence list.

Evidence worth collecting

Purchase receipt
Refund policy
Merchant refusal
Photos or service records

Common mistakes

Threatening the merchant
Quoting laws without checking them
Repeating the same message
Submitting unsupported claims
Important

RefundKit organizes the facts you provide. It does not guarantee a refund, represent you, or provide legal advice.