RRefundora
Delivery dispute

Item Not Delivered

A nondelivery request should clearly separate the promised date, tracking status, delivery address, and your contact with the seller or carrier.

Organize a nondelivery evidence packet
CASE NOTE

What a useful packet shows

Transaction → problem → merchant contact → requested resolution.

What to do

  1. Save the order and promised date.
  2. Capture the complete tracking history.
  3. Check the delivery address.
  4. Request replacement or refund in writing.

Evidence worth collecting

Order confirmation
Tracking history
Delivery address
Seller and carrier messages

Common mistakes

Using only a cropped tracking screenshot
Ignoring an address mismatch
Not contacting the seller
Requesting multiple remedies at once
Important

RefundKit organizes the facts you provide. It does not guarantee a refund, represent you, or provide legal advice.