RRefundora
Bank summary

Charge Dispute Evidence Letter

A bank-facing summary should be factual, chronological, and consistent with the merchant communication already submitted.

Prepare a charge-dispute summary
CASE NOTE

What a useful packet shows

Transaction → problem → merchant contact → requested resolution.

What to do

  1. Identify the exact transaction.
  2. Explain the reason in one sentence.
  3. List merchant contact attempts.
  4. Attach only the relevant evidence.

Evidence worth collecting

Transaction record
Merchant receipt
Cancellation or delivery proof
Merchant response

Common mistakes

Changing your explanation between channels
Calling a known merchant charge unauthorized
Uploading full unredacted statements
Submitting duplicate files
Important

RefundKit organizes the facts you provide. It does not guarantee a refund, represent you, or provide legal advice.