RRefundora
Cancellation problem

Canceled Subscription Still Active

An active account after cancellation may be a display delay, a paid-through date, or an incomplete cancellation. Confirm which before escalating.

Prepare a cancellation confirmation request
CASE NOTE

What a useful packet shows

Transaction → problem → merchant contact → requested resolution.

What to do

  1. Check the effective end date.
  2. Capture the current account status.
  3. Find cancellation confirmation.
  4. Ask support to confirm no future billing.

Evidence worth collecting

Account status screen
Cancellation email
Billing renewal date
Support confirmation

Common mistakes

Assuming access means cancellation failed
Ignoring a paid-through period
Deleting the account before saving proof
Waiting until the next charge
Important

RefundKit organizes the facts you provide. It does not guarantee a refund, represent you, or provide legal advice.