What to do
- Prove the transaction.
- Prove the cancellation, defect, or nondelivery.
- Save merchant communication.
- Redact unrelated sensitive information.
Evidence worth collecting
Receipt or order
Problem-specific proof
Merchant response
Timeline of key dates
Common mistakes
Uploading everything you have
Leaving sensitive data visible
Using screenshots without context
Submitting files that contradict your form
Important
RefundKit organizes the facts you provide. It does not guarantee a refund, represent you, or provide legal advice.